Search found 4 matches

by Zhihe Li
01 Mar 2021, 15:00
Forum: Technical Support
Topic: I cannot active my code
Replies: 3
Views: 4721

Re: I cannot active my code

Dean wrote: 01 Mar 2021, 09:43 Hello, sent you a PM :)
Hi, I didn't recieve any private message. Maybe there is a problem with that private message? Please help me again, thank you.
by Zhihe Li
28 Feb 2021, 13:37
Forum: Technical Support
Topic: I cannot active my code
Replies: 3
Views: 4721

I cannot active my code

I changed a new computer, and I have already canceled my license with my last computer. But I still cannot active my license in my new computer. Here are some screenshots of the problem. Please help me with it. Thank you.
by Zhihe Li
29 Jan 2021, 22:09
Forum: Technical Support
Topic: I cannot open TVP professional Animation 11.5
Replies: 3
Views: 6493

Re: I cannot open TVP professional Animation 11.5

Thank you for your help! I forgot to do that. And after installing the license, I can successfully open my program. Thank you so much!
Xavier wrote: 29 Jan 2021, 19:57 Have you installed the licence ? check your emails
by Zhihe Li
29 Jan 2021, 17:44
Forum: Technical Support
Topic: I cannot open TVP professional Animation 11.5
Replies: 3
Views: 6493

I cannot open TVP professional Animation 11.5

I cannot open the program. And my computer is MacOS Catalina 10.15.17. I have downloaded the TVP program and the CodeMeter. But the TVP said that I Start an Error. And I put the screenshot in the attachments. Please help me with this problem, thank you:).