Search found 4 matches

by tanna
09 Feb 2015, 20:50
Forum: Technical Support
Topic: [Solved] Crash upon opening the program - TVP Pro 10.0
Replies: 6
Views: 11595

Re: Immediate crash upon opening the program - TVP Pro 10.0

Alright - the problem is resolved, just putting the solution up in this thread for closure! Elodie recommended deleting the TVP folders in the Library, and that completely fixed it.

Thank you Elodie!
by tanna
06 Feb 2015, 08:43
Forum: Technical Support
Topic: [Solved] Crash upon opening the program - TVP Pro 10.0
Replies: 6
Views: 11595

Re: Immediate crash upon opening the program - TVP Pro 10.0

Hi Elodie! Thanks for responding!

Unfortunately I'm not able to get to the edit menu as the program won't stay open long enough for me to even click it. I can send you the crash log by PM and see if that helps any.
by tanna
05 Feb 2015, 22:15
Forum: Technical Support
Topic: [Solved] Crash upon opening the program - TVP Pro 10.0
Replies: 6
Views: 11595

Re: Immediate crash upon opening the program - TVP Pro 10.0

Hi Paul - thanks for your quick response. It's upgraded now, I should have checked first, sorry about that!

The program is still being stubborn and refusing to open even after updating + restarting, though.
by tanna
05 Feb 2015, 20:17
Forum: Technical Support
Topic: [Solved] Crash upon opening the program - TVP Pro 10.0
Replies: 6
Views: 11595

[Solved] Crash upon opening the program - TVP Pro 10.0

Hi there! I've been having a bit of an odd problem with my copy of TVPaint Pro 10 - it crashes immediately upon opening the program. I get a little dialogue box that says "TVPaint has unexpectedly quit." While this has happened before, it's always been one-offs and the program runs fine af...